Best in Class

With over ten years of experience, our goal is to make your practice the best it can be.

Nerotel is a Canadian-based company of highly trained and experienced medical transcribers assisting hospitals and medical centres save time and money. With multiple dictation options, we will provide tailored training on how to use our services efficiently and effectively. A web-based tool will allow you to make additions or alterations to your records, you can email, phone, or fax your needs to our customer service representatives.

 

Upholding to the strictest security and privacy standards:

We understand that conformance to PEPIDA/HIPAA privacy standards are absolutely critical to healthcare providers. At Nerotel, we've adopted the following practices to ensure that we are meeting the highest standards of patient confidentiality and information security.

  • Nerotel medical transcriptionists have signed confidentiality agreements.
  • Nerotel transcriptionists are assigned unique usernames and passwords, enabling us to know which transcriptionists have worked on every document.
  • We never send transcripts via email — this is not PEPIDA/HIPAA-compliant method of transmitting medical records.
  • We require that the transmission of all voice and text files be encrypted and password-protected using 256-SSL Encryption.